OUR STORY

Town Center ER was created because I decided that the way patients are treated in conventional emergency rooms could be improved. After nearly 10 years as an emergency physician and working at a large hospital in the Dallas suburbs for several years I decided I didn't like the "cattle call" medical care that patients were receiving. I was tired of the "treat 'em and street 'em" attitude that was required in order to "move the meat" and collect on the care. I saw a lot of very unhappy patients because they were waiting too long for the care they needed and because they were stuck in a system that was broken and didn't address the overall needs of the patient and their family.

Patients should be more than just a symptom or an injured body part. I opened Town Center ER to provide a medical facility where patients are people that are part of a family and a community. It's a place where physicians and nurses can take the time to sit down and talk in order to find out more than just what the current problem is but how it's effecting the patient and what their current needs really are; a place where they can be cared for right now when they need care. I've created a pleasing and relaxing environment instead of the common institutional environment found in hospital emergency rooms. Town Center ER is located right here within the community because this is my community, where my family and I live and my children go to school. It's here so that people can get the care they need quickly so that they can get back to their busy lives with as little disruption as possible.